
The Hampton mother was recently named eBay Canada's 2008 Mompreneur of the Year, which comes with a $2,000 prize.
After 1,600 transactions on the auction website, Fiander has a 100 per cent positive feedback score and still chats with many customers who search out products at her Lil' Angel Gifts eBay store and on her own website at www.lilangelgifts.com
A graduate of St. Thomas University in Fredericton, Fiander studied here for five years.
She took a double major in English and psychology, before leaving university with her teaching degree in 1998.
While she loved living in the capital city, when Fiander met and married her husband Corey and had her first child Cameron, she needed to be closer to her family in Quispamsis to help her special needs son.
Cameron, now 8, was born with a genetic disorder called Angelman Syndrome. Because of their generally happy and sweet personalities, parents and caregivers often refer to people with AS as Angels.
To Fiander and her husband, Cameron became their Little Angel Man, but he came into the world with a litany of ailments - little or no use of words, seizures, sleep disturbances and problems walking.
As an infant, Cameron slept so poorly, Fiander quickly became a sleep-starved mother.
To give her a break, her mother Cherri Belyea volunteered from time-to-time to take her grandson, but fretted about the proper way to look after him.
"Just as a joke, I did an instruction manual that would accompany Cameron and I put it in his diaper bag," she said.
For fun, she likened her baby to a product that required fuelling and waste disposal handling.
"People always said babies should come with an instruction manual and now they do," Fiander told Belyea.
Fiander wrote the book in 2000 in the wee hours of the morning on a beat-up laptop that barely had enough memory to run her printer.
"I laid it out, printed it off and took it to Staples at the time and had it all bound and ready before I told my husband I was working on it. I just tinkered with it and got it done and stuck some clip art in it.''
When she showed it to her husband, he thought it was cute and assumed she'd bought it at a store. When he realized his creative wife had written it, he was gung-ho for her to sell it.
"I had shown a few to family members and I had given a couple away at baby showers," Fiander said.
Through word-of-mouth, she started to get orders for the Instruction Manual for Babies and produced them from home.
Her second book - Organizing Your Child's Special Needs - is a journal to write down everything you have to remember or are likely to be asked about your child.
"Cameron had a lot of doctor and hospital visits in his first two years of life. Medical students would ask you the same questions over and over and they always want a thorough history of everything. They want to know dates of hospitalization. When did the problems with seizures start? What type of medications were they on? How long were they on them? What were the effects?" Fiander said.
"I needed a little book to keep everything straight and I needed it small so it would fit in a bag. I did it for myself, but I made a copy of it and put it on eBay (in 2002). That was my first eBay experience.
"Parents found it on there and they just started bidding it up and up and up and there were bidding wars for the book. So, it was obvious, they needed this too.''
Eight-months pregnant with her second child, Fiander borrowed $5,000 from a business organization that helps budding entrepreneurs. She purchased a better computer and a binding machine so she could make the books at home.
Armed with another $2,000 training allowance, she took a course in HTML, so she could use the computer language to develop her own website, in addition to selling on eBay.
With the success of her two journals, Fiander branched out. She's written all kinds of diary-style journals for all occasions and for all types of people.
Her favourite product is her wedding party journals where brides can give a mother or father, spouse-to-be or other special people in their lives thoughts about their relationship under such headings as "Advice you have given me that I'll always remember" or "What you've taught me about things, life or myself."
The journals are unabashedly sentimental - as Fiander freely admits is a facet of her personality - and guaranteed to generate tears.
Although there's huge competition in the wedding market, Fiander has excellent word-of-mouth reviews.
Australia and United Kingdom customers are lining up behind her primary market in the United States to buy journals and she's added e-journal products to the mix.
To produce higher-quality books, Fiander now farms out production, which has increased costs and she hasn't hit the big payout yet.
"I'm in the in-between stage. Every year, I'm steadily growing a little bit more and a little bit more."
While her son Cameron now goes to school, along with his sister Kennedy, 6, Fiander still has a two-year-old daughter Peyton at home.
"My plan is to just keep growing my business a little bit more every year until she goes to school.''
Fiander said anyone who has seen her journals, keeps encouraging her.
"Whenever I would take that little record book to the hospital, the nurses would says: 'Wow, you're going to make Oprah some day,' " Fiander said. "It would be nice."
Her husband is 100 per cent behind her, but since the salesman has really good health insurance, Fiander said she won't let him quit his day job.
"He believes in me and he's stuck behind me, but he's waiting for the big payout. It will come," she said. "It's growing, so I'm happy. I have a balance."
HAMPTON - Balloons, cake and smiles. For eight-year-old Cameron Fiander, it wasn't a birthday party that brought him to the Hampton Save-Easy Aug. 21, but he was the centre of the celebration nonetheless.
Cameron, his parents Jennifer and Corey Fiander and his sisters Kennedy and Peyton were guests of honour as grocery store owners Coleen, Alan and Tony Damon happily handed over a $20,000 donation to the Hampton family toward their purchase of a wheelchair van.
Cameron has Angelman Syndrome, a rare genetic disorder named for Harry Angelman, the doctor who discovered it. Children with the disorder are generally happy with sweet dispositions. Although developmentally delayed with little or no use of words, they're easily excitable and frequently laugh and smile.
Cameron has these symptoms as well as physical symptoms, which require his use of a wheelchair. The family of five has been using the family car to get around, but it takes some manoeuvring to get Cameron in and out of his wheelchair and in and out of the car.
Guy LeBlanc, of Dartmouth-based Atlantic Wholesalers, was there to witness the culmination of a regional fundraising effort through the President's Choice Charity.
"Staff from Save-Easy stores can donate whatever they want, it comes out of their pay, and when customers go through the cashier we ask if they'd like to donate $1 or $2 to PC Charity," said Alan Damon, "and everything we raise here stays in Atlantic Canada."
Jennifer Fiander learned of the charity last year and sent in the required forms and information about her family's need for a rear-loading wheelchair van for Cameron. The forms asked for the name of her local Save-Easy, so she had a feeling she might be hearing from the store. A couple of weeks later, she got a call from Coleen Damon.
"She was so excited. She said, ‘I have something to tell you try not to cry!'" Fiander said as her family, store employees and customers enjoyed cake after the cheque presentation.
"This small community's been great," she said.
Coleen Damon echoed her sentiment.
"It's such a small town, it takes no time to get everything organized," Damon said, adding the Lions Club and Rotary Club are working on a community fundraiser for later this fall to raise the balance of funds required for purchasing the van. About $8,000 in government funding is available, leaving the community with a fundraising goal of about $12,000 for the specially-equipped van worth about $40,000.
Since 2002, Jennifer Fiander has run a home-based business, Lil' Angel Gifts, which allows her to care for Cameron at home, while sharing her experiences and advice with other parents of special needs children. Through her business, she also promotes awareness of Angelman Syndrome.
Inspired by her son, she started by producing instruction manuals for babies, then created a special needs record book, and expanded into the lucrative bridal and stationery markets.
Over the years she has developed her product line into a collection that includes a variety of journals, note cards and other items. She conducts most of her business online.
Her company logo was even designed to look like Cameron a smiling little boy with brown hair and glasses.
A Cameron Fiander Trust Fund has been set up at the Bayview Credit Union and anyone interested in donating should do so there.
We’ve been putting a lot of thought into trying out the ketogenic diet with our son lately, but we’re not quite sure whether or not it is the right choice for him for seizure control. Our situation is a little unique:
Cameron is 8 years old. He suffered from drop seizures when he was younger. We were lucky enough to get these under control around 2 and a half years ago. We were hoping that when Cameron’s seizures got under control, we would start to notice a progression in his skills (Cameron has Angelman Syndrome, and is as “low functioning” as I have ever heard for AS). We were thrilled that with a mixture of 3 meds, his drop seizures were finally under control, but we didn’t notice any benefits in the way of progressing with skills. I started to think that perhaps this was just the way Cameron was, and that his Angelman Syndrome was more severe, etc. We (neurologist and I) also wondered if maybe he had a second genetic disorder, but being faced with another dismal diagnosis didn’t really appeal to me, so I didn’t push for more testing.
We also wondered if perhaps Cameron had more seizure activity that we weren’t seeing. So, we repeated an EEG while Cameron had “seizure control”, and it did show significant activity. Around this time, I started paying attention with great interest to stories from other parents about the ketogenic diet- a radical, strict diet used to help control and even eliminate seizures in children. Not only was I intrigued by the stories I heard, but I kept hearing about how not only will the seizures affect the child’s progress and skills (including seizure activity we can’t see), but how the meds can also dope up the child to the point they can’t learn new skills.
So, my brain is reeling with this- perhaps the reality I accepted that this is just the way Cameron is, the way he is meant to be, isn’t really true. I’ve always thought there was more to Cam than he could express- a great deal more. Is it masked with seizures and harsh drugs that he’s been on since the young age of 2?
My husband and I met with the our local nutritionist to discuss the ketogenic diet, and hopefully weaning Cameron off some or even all of his medications. The problem with the diet is that it takes complete dedication and control. Cameron is mainly g-tube fed, which actually makes the diet easier to implement, but it would mean most of the things he CAN eat by mouth, he would no longer be able to have. I don't really want to have to give up on his skill of eating all together.
We also have concerns about things beyond our control- like, what happens when his little sister pops a Cheerio in his mouth- will it throw him into seizures?
Most importantly though- we are afraid to mess up the seizure control we DO have by playing around with things. Most kids are put onto the diet when drugs have failed- not when drugs seem to have helped them. What if we cause major problems?
I’m filled with mixed emotions- excitement at the possibility of Cameron having a better quality of life. The possibility of maybe getting to “see” his personality a little more. Hopeful that we can get him off some of those horrid medications. Scared to stir up seizures that could do more damage or that we’ll be unable to control. I’ve thought a few times that if it were me, I would probably take the risk, as I think most people would if they could make their own decision. It is hard to make these life-altering decisions for your child when you can't get their input...
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